Shipping policy

Shipping Policy

This Shipping Policy outlines how orders are processed, shipped, and delivered for purchases made through this website.

1. Order Processing

  • Orders are usually processed within 1–3 business days after payment is confirmed.

  • Processing time may be longer during peak seasons, holidays, or promotional periods.

  • Any delays in processing will be communicated via the email provided at checkout.

2. Shipping Methods & Times

  • Standard shipping typically takes 7–15 business days depending on the destination.

  • Expedited shipping options may be available at checkout and usually take 3–7 business days.

  • Shipping times may vary due to customs, carrier delays, or other unforeseen factors.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the selected shipping method and destination.

  • Free shipping promotions may apply for qualifying orders, as indicated on the website.

4. Order Tracking

  • Once an order is shipped, a tracking number will be provided via email.

  • Tracking allows customers to monitor the progress of the shipment until delivery.

  • Responsibility for lost packages lies with the shipping carrier after dispatch.

5. International Shipping

  • International shipping may be available depending on the destination.

  • Import duties, taxes, and customs fees are the responsibility of the recipient and are not included in the order price.

  • Delivery times may vary based on the destination country and local customs processes.

6. Incorrect or Incomplete Addresses

  • It is the responsibility of the customer to provide accurate and complete shipping information.

  • Orders shipped to incorrect or incomplete addresses may be returned to the sender, and additional shipping fees may apply.

7. Damaged or Lost Shipments

  • If an order is received damaged, please contact customer support within 48 hours of delivery with photos or documentation of the damage.

  • If a package is lost in transit, support can assist with filing a claim with the shipping carrier.

8. Contact for Shipping Questions

For questions about order status, shipping times, or delivery issues, contact support through the email -hashtagstore13@gmail.com